Please let me knwo the answer or way to address this issue. I have also read this FAQ / support doc, but it does not offer a complete or valid answer : Thats also assuming EACH of these providers's phone support reps even KNOW what a Symantec VIP 2FA Credential ID is.) its un-reasonable to expect users to have to call in and prove their identity to ALL their VIP 2FA (non-QR code) based accounts EACH time user gets a new phone or does a restore. Symantec VIP Access Manager is the next generation control platform that integrates Single Sign-On (SSO) with strong authentication, access control, and user management. (un acceptable, as im asking about ebay, eTrade ect. " Contact your Workplace IT admin to update your Credential ID" I have searched the Symantec Forums vigorously, and the only "answer" i found to this: ( so i can always re-scan them into any new phone or device i may have to get in the future, and can still login to these services). I have used TOTP based QR codes for many years, and these QR codes i physically BACKUP/PRINT offline, when i initially scan them into VIP Access. (as all a hacker has to do is click i dont have my VIP access code, and you are back to SMS based 2FA) If the answer is to have a backup method to logging-in to your various accounts, such as SMS backup, that defeats the ENTIRE purpose of using 30s generated codes. So how exactly do you "register the new Credential ID with the vendors" IF you CANT login to the account any longer? Navigate to Identity & Access Management > Manage > Identity Providers > Add Identity. Each vendor will need you to update your Credential ID with them " Open the VMware Identity Manager Administrative Console. You will need to register the new Credential ID with the vendors you use your 2FA (2 factor authentication) services with. The KB / faq doc gives this unacceptable answer to my question: VIP access iOS app, how do I login to My Paypal or My Merrill Lynch account *IN THE CASE that* i get a *new* iPhone, or have to do a full iCloud Restore ? as the VIP App's Credential ID will of-course CHANGE on new device/restore, *thus* the 30s generated VIP Sec Code will not match up with my prior codes (so i wont be able to login to account at that point). not for your place of work using VIP 2FA where you can easily contact your work IT admin) Step №1.(my question is ONLY in the context of 3rd my party accounts, such as Merrill Lynch, eTrade, eBay, PayPal ect. TOKEN2 NFC Burner app ( Android, iOS or Windows version).C301-i) - this is needed for the enrollment only, subsequent logins will only require the hardware token ![]() ![]() An Android device with NFC* or Windows computer with NFC Writer device or built-in module, or iPhone 7 or newer if you are using iPhone compatible hardware tokens (part numbers ending with "i", i.e.A demo account can also be used for testing purposes (click on "Test" on ) The tool below allows creating Symantec VIP credential ID and shows the TOTP QR code to allow using Token2 programmable hardware tokens with Symantec VIP service. However, the enrollment process consists of an additional step, which is creating a Credential ID on the Symantec VIP Servers, which in its turn is associated with standard TOTP secret (shared key). While this is marketed as a proprietary implementation, researchers confirmed a standard TOTP algorithm is used for OTP generation. The Symantec Validation and ID Protection (VIP) Service is a multifactor authentication (MFA) product that uses biometrics and smartphones to supplement standard username/password logins on a variety of servers and services. Symantec is one of the largest and most well-known security vendors in the IT industry.
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